Automation in IT - What CIOs should be aware of?

The world around us has changed in the last two years. Corporations have realized that building resilience in their operations isn’t just a matter of improving their margins but a matter of survival. And they’ve seen how digital transformation utilizing intelligent automation can be essential to business survival.

This shift in corporate mindset has made it easier for chief information officers (CIOs) to promote the business case for technology investments. It has had a significant impact on the role of the CIO with the IT team, moving from background technology developer and “fixer” to forefront strategic partner in running the business and ensuring survival.

Even so, the path to digital transformation has its challenges. Often, there needs to be a shift in how corporations operate and how their staff across an enterprise view and are prepared to embrace intelligent automation.

• As organizations grow, user provisioning becomes even more critical. Many users can make it challenging to track who has access to what, who needs access and why, and whose access needs to be revoked. 
• Is automation impacting employee turnover rates? With LinkedIn reporting the technology industry to have the most significant turnover of any industry, an average of 13.2%, what should tech leaders be prepared for? 
• But what happens when things get more complicated beyond even that? How can IT departments begin to automate the processes that can’t be outlined in an equation? 

As a CIO, here’s what you should know