Assured Allies: Streamlining User Access Reviews and Reducing SOC2 Audit Time by 90% with Zluri

Company Overview: Assured Allies is the leading provider of evidence-based Successful Aging innovation, with deep expertise in data science, best practices for aging in place, and program management. The company’s two products, AgeAssured and NeverStop, both reduce risk of premature age-related decline and keep people active and living at home longer. Assured Allies has an extensive network of industry partners in long-term care insurance and an ecosystem of partners to provide innovative solutions to help people age successfully. Founded in 2017, Assured Allies combines technology, innovation, data science, expertise in Aging in Place and medical / clinical sophistication. Operating in both the US and Israel, Assured Allies’ programs are available to over 150,000 older adults, supported by a dedicated team of over 100 employees.

We spoke with Omri, the Global IT Manager overseeing two geographical sites (US and Israel), and Shahar, an IT technician working under Omri.

Access Review Challenges Before Zluri

Before Zluri, Assured Allies was challenged by the daunting task of conducting bi-monthly audits to meet SOC2 and contractual compliance requirements for their insurance clients. With over 70 SaaS applications in use and just one person handling audits, the process consumed a staggering 30 hours each quarter, making the task both time-consuming and overwhelming. 

Shahar was tasked with manually cross-referencing countless Google Sheets with user data for each application and constantly chasing department managers for access details. This process led to inefficiencies, delay, and added stress, especially when managers were slow to respond. As the company expanded beyond 100 employees, this method became unsustainable.

Pain Points

• Manual Process: Conducting access reviews was a tedious task, involving hours of screen time to manually parse through data across different applications.
• Ongoing follow-ups with managers: Shahar often had to "nag" managers to complete their portion of the reviews, creating delays and inefficiencies.
• Risk of Human Error: Manual reviews were prone to errors, raising compliance risks, especially when managing a growing number of SaaS applications.
• Lack of Visibility: Assured Allies estimated it had around 100 SaaS applications, but this figure turned out to be significantly higher after implementing Zluri.

Zluri to the Rescue: Assured Allies turned to Zluri after evaluating other solutions, impressed by its wide range of integrations, rapid feature releases, and potential to automate the entire access review process. Zluri's ability to integrate seamlessly with the company's existing IT infrastructure, including Google Workspace and Jamf Cloud, made the implementation process smooth and hassle-free.

“We have searched for various solutions in the field of Identity Governance and access management, but none were as robust as Zluri. What appealed most to us was the number of integrations and the rate at which Zluri came out with new features, which indicates a healthy pace of growth and maturity.” - Omri - Global IT Manager, Assured Allies

Key Outcomes

• Reduced Audit Time: What previously took an entire workday now requires just 30 minutes of configuration. Zluri’s automated access review certifications across multiple SaaS applications have enabled Omri and his team to save 90% of their time, allowing them to focus on higher-priority tasks.
• Enhanced Compliance and Audit Efficiency: Zluri’s audit-ready reports have enhanced compliance and improved readiness for auditors. Additionally, the user-friendly interface and automated reminder notifications make it easier for managers to complete access reviews on time, ensuring a smooth and timely process without delays.
• Improved SaaS Visibility: Zluri uncovered more than 350 SaaS applications, over three times what Assured Allies had initially estimated.
• Security Benefits: Zluri detected users with excessive privileges, allowing Omri to rectify them and enhance overall security.

We thought that we have around 100 Saas applications, known and also “Shadow-IT”. It appears we have more than 350 apps. Most of them are unknown to IT. - Shahar Cohen - IT Technician - Assured allies

The Road Ahead: Assured Allies is just beginning to unlock the full potential of Zluri. By integrating Zluri with BambooHR, they’ve already streamlined user provisioning and de-provisioning, automating onboarding and offboarding processes across their geographically dispersed teams. Looking ahead, they plan to harness Zluri’s financial insights, contract management capabilities, and explore personal information (PII) management. With Zluri’s continuous innovation and evolving features, Omri believes it has the potential to become the ultimate SaaS management solution for their growing organisation.

Key Zluri Features Loved by Assured Allies

• Automation of Audits: Zluri eliminates the pain of manual data comparison for user access reviews and reduces errors, making it a favourite feature for Omri.
• Automated Workflows: The integration with BambooHR has made user onboarding and offboarding efficient and error-free.
• SaaS Application Visibility: Zluri's discovery of previously unknown applications provided a clearer view of the organisation’s SaaS landscape.

Final Thoughts: Zluri has revolutionised how Assured Allies handles user access reviews and SaaS management. By automating key processes, improving compliance, and enhancing SaaS visibility, Zluri has helped the company stay ahead of regulatory requirements while enabling the IT team to focus on more strategic initiatives. As Assured Allies continues to grow, Zluri will play a central role in maintaining efficient, secure, and scalable SaaS operations.